Our Terms and Conditions
Accessing and using our website, Next Travel Booking System (tourpackagessrilanka.com) makes us believe that you have read and accepted our terms and conditions hereby specified. Therefore, kindly read the following terms and conditions closely before using our website, and if you do not agree with our terms and conditions in any case, you must not use this site.
Scope of Services
Our scope of services covers an extensive range, and the following sections will provide you with a complete overview with regard.
For Travellers and Members
The Next Travel Booking System (tourpackagessrilanka.com) is an online platform that provides the ability for those who are interested in travelling in Sri Lanka to book ‘Tour Packages’ that include tours, cruises, and other such activities online. We refer to those who are interested in booking Travel Packages as ‘Travellers’. Further, ‘Members’ are the ones who have registered in the Next Travel Booking System. And from here onwards, travellers and members will be referred to as ‘you’.
In terms of ‘Services’, there are listings of Travel Packages offered to you by Next Travel Sri Lanka. Also, you can read about Sri Lanka under various different themes at Travel Wagon – The Perfect guide for the Best Travel Experience (nexttravelsrilanka.com) which serves as a subsidiary for the booking system.
The Next Travel Booking System acts as a tour agent in the tourism industry. We operate and provide tours. We are an agent to the travellers. We handle all the bookings in Sri Lanka. We are partnered with other tour companies as well. Nevertheless, it is at our discretion that we decide on the tour company with which we will proceed with your booking. Our responsibilities are particularly limited to assisting in the availability of services and acting as a tour agent.
Besides, we are responsible for end-to-end travel in Sri Lanka only. In fact, it is only inbound operations that the Next Travel Booking System is carrying out. We do not send tourists to any other country. We do not do any flight bookings as well.
Applicability
The terms and conditions mentioned here may be amended from time to time. And they apply to all Next Travel Booking System services. Also, they govern the obligations and rights arising from the traveller’s use of this online platform.
Regardless of whether you register or use a particular service by any mode of access, by accessing, searching, or using the site, application, or services via any platform, you agree to comply with and be legally bound by these terms and conditions. The site, application, and services, as well as all content, are controlled by these terms and conditions. Therefore, read the terms and conditions as well as the privacy policy with utmost concern and attention.
You have no right to receive information from or otherwise continue using the site, application, or services if you do not completely agree to these terms and conditions. If you operate on behalf of a corporation or other legal entity, you represent and warrant that you have the right to act on behalf of that company or other legal entity and to bind that company or other legal entity to these terms and conditions. If you use this website and/or make travel reservations or bookings on behalf of another person, you agree to remind the person(s) of the terms and conditions that relate to the travel reservations and bookings you have made on their behalf, including all rules and limitations that apply to such reservations and bookings, as well as these terms of use.
You acknowledge that you are financially responsible for the entire use of the Website (as well as for use of your account by others). Any bookings and travel reservations made by people under your guidance or influence are your responsibility. You ensure that all information provided on the website by you, on your behalf, or by members of your household is real, current, complete, and correct. You also confirm that the traveller isn’t a minor travelling alone. Any exploratory, speculative, misleading, or fraudulent reservation, as well as any reservation made in anticipation of demand, is strictly prohibited.
Eligibility
It is expressly prohibited for those who are less than 18 years old to access or use the services of this website. By using or accessing the terms and services, you guarantee that you are 18 years or older than that as our services are mainly for them.
Privacy
The privacy policy of the Next Travel Booking System specifies all about the privacy of our users. Make sure you read our privacy policy to get to know about how we use the information that you would provide.
Bookings and Payments
Our terms and conditions on bookings and payments are as follows.
Bookings by Travellers with Next Travel Sri Lanka
When travellers make bookings, we consider it our responsibility for making available the reserved bookings through the website and honoring the confirmed bookings. And it is the responsibility of Next Travel Sri Lanka to provide the traveller with all the information that is required legally. The travellers also must provide all the legally required documents. When you need to book a tour, you have to agree and understand that you will have to enter into an arrangement (including releases) and that you will have to accept the terms, conditions, laws, and limitations enforced in this regard, and that you will get appropriate details from us.
Next Travel Sri Lanka has the capability to accept or reject the bookings within the specified time period. (24 to 48 hours, as decided by us) If not, the booking will be cancelled. You will receive a confirmation email summarizing your confirmed booking after your confirmed booking transaction is complete (including payment).
Payments by travellers
You can book a tour package for a cost of $50 online. This is a non-refundable fee and you have to pay this at the time you place the booking.
If the requested bookings are verified by Next Travel Sri Lanka, you agree to pay 90% of the displayed amount of the tour package you choose before you start the tour (including the price of the tour and, where applicable, taxes, levies, and duties) You have to pay the remaining amount after that as you would be informed in due time.
The availability and price of a tour are subject to change until you receive a booking confirmation. The display amounts of the travel packages may change as per the modification based on the tourist request and other facts.
If only the deposit is paid at the time of booking or booking confirmation, the balance of payment (i.e., the Total Cost less the deposit) is due and payable
Bank and Transaction Fees
You can make the payments through PayPal and deposits. The currency exchange rate and foreign transaction fee are solely determined by your bank on the day the transaction is processed. Please contact your bank if you have any questions about these fees or the exchange rate used for your booking.
Cancellations and Refunds
How cancellations and refunds impact our users are as follows.
From Travellers
Your booking automatically gets cancelled when Next Travel Sri Lanka does not confirm the request. Also, you can cancel the request that you make from your end before Next Travel Sri Lanka confirms the booking. In such circumstances, the amounts that have been collected except for the non-refundable fees would be given back to you within a commercially reasonable time period.
The total cost of your tour is subject to the payment terms of Next travel Sri Lanka from the instance you make the booking. Next travel Sri Lanka may particularly need a few business days in order to ensure that all your requirements can be fulfilled before the confirmation from our end. A request by you to cancel would not interrupt this process. Hence, when the operator confirms your request, you will be charged for the $50 booking full amount. And if you cancel such a booking as a tourist, you will not be entitled to any refund.
Travels
We do not guarantee that travelling to destinations in Sri Lanka is advisable or has no risk. We are not liable for the damages or losses that can occur due to your travels.
Further, you and any children accompanying you must have a machine-readable passport valid for at least 6 months after your trip’s end date, as well as any required visas. You are solely responsible for obtaining and/or paying for any and all visas, reciprocity fees, affidavits, immunizations, and other documents needed for entry into each destination.
Please check with your local consular services for the most up-to-date comprehensive details on travel documents and visas, entry/exit taxes, and other entry and exit requirements. You are solely responsible for obtaining and carrying them.
We accept no liability for such details and will not be liable for any delays, penalties, or injuries, including unpaid vacation/holiday resulting from insufficient documents or government entry decisions.
Travel vaccinations are subject to change, so check with your doctor for the most up-to-date advice before leaving. It is your duty to ensure that you meet all health entry criteria, receive the recommended immunizations, take all prescribed medications, and adhere to all medical advice related to your journey.
Content
Everything including the materials and content of this website is protected by intellectual property rights. They include but are not limited to images, illustrations, text, audio clips, and video clips, which are protected by or consist of copyrights, trademarks, service marks, and/or other intellectual property rights (“Intellectual Property”). The worldwide copyright, trademark, and/or other intellectual property laws and treaty provisions, privacy and publicity laws, and communications regulations and statutes govern and protect the intellectual property. We may own or not own the Intellectual Property, as well as other parties that have granted us a license to use their Intellectual Property or market their goods and/or services (collectively the “IP Providers”).
The Intellectual Property is for your own, noncommercial use only. Any additional copyright notices, information, or prohibitions found in any material or content on the site must be followed by you. You can download any Intellectual Property solely for your own, non-commercial use, as long as you keep all copyright and other notices found in such Intellectual Property intact. Without our or the IP Providers’ prior written permission, you cannot copy, print, republish, upload, write, send, distribute, and/or misuse any Intellectual Property in any manner (including by e-mail or other electronic means). Copyrights, trademark rights, and other exclusive rights are all in violation when intellectual property is modified or used for some other purpose by the users. These terms and conditions forbid the use of any intellectual property on any other platform or networked computing environment, as well as the creation of unauthorized connections to the website.
The software, applications, and modules that we use on the website are licensed to us for our use or are proprietary. You may not sell, lease, distribute, contract, grant, pass, or alter any software on the site. You may not reverse engineer, build derivative works to, reverse assemble or reverse compile, sell, lease, distribute, rent, assign, transfer, or modify any software on the website. It is prohibited to use any device, software, or routine that interferes or tries to interfere with the operation of the website. Also, you are not capable of performing actions that are considered by us to impose a burden or unreasonable load on your computer equipment.
Further, you cannot use any robots, automatic devices, or manual processes to deal with the functionality of the website. Therefore, monitoring, assembling, analyzing, indexing, copying, transmitting, distributing, transferring, or linking to any of the pages are prohibited. We can allow you to send, post, upload, print, or distribute text, graphics, photographs, video, or other materials (collectively, “Content”). By making any content accessible on or via the services, you accept that we can use it however it sees fit, including on its (mobile) website and app, as well as in (online/offline) promotional materials and publications. You hereby grant us a worldwide, irrevocable, permanent, non-exclusive, transferable, royalty-free license to use, view, copy, alter, alter, distribute, authorize, sell, transfer, publicly show, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit any content on, through, or by means of the services, with the right to sublicense. No copyright rights in such content are claimed by us, and nothing in these terms can be construed to exclude any rights you might have to access and exploit such content.
You must understand and accept that the content you make accessible through the services is entirely your responsibility. You must be the sole owner of the content that you make available in our services, which means you must have all the licenses, consents, and releases. If not, it would be regarded as a violation of the applicable laws and regulations. The individuals who post any content must guarantee that it is free of malware, Trojan horses, and corrupted data. You must not store unauthorized material on the website, and we will check the site for such content on a daily basis. Content that does not follow the above requirements will not be published and can be withdrawn at any time and without warning.
We may with or without a reason, with or without notifying you to terminate your access to the website or deactivate your account. We are not obliged to return or delete any content that you have published on the website. On an occasion of termination, we are legally bound to pay you any payables within a commercially reasonable time frame.
Reporting Claims of Copyright Infringement
If you feel that materials hosted by us breach your copyright, please contact us by sending us (or have your representative send us) an email that contains all of the necessary information to. We will not process your notice if you do not have sufficient information. Legal counsel may be sought by you prior to submitting your notices. You may face legal consequences if you make false accusations of copyright infringement. We have the total right to withhold material from the website that is claimed to be infringing without warning under reasonable cases, and/or to terminate the accounts of users that infringe on others’ intellectual property rights.
Responsibility
In situations where all of your holiday lodging and transfers are planned by us for the duration of your stay, we can only take responsibility for injuries that occur as a direct result of our known incompetence, or that of our vendors, in respect of arrangements forming part of your holiday itinerary. This applies in cases of sickness, accident, and/or death.
In accommodation-only bookings, we do not accept responsibility for our suppliers’ negligence.
In both of these cases, we act only as a booking agent, and you choose your accommodation at your own risk.
We only act as a coordinator in cases where we plan only a portion of the holiday itinerary for all travellers with respect to facilities offered by underlying operators such as hotels, lodges, restaurants, road transport companies, experienced guides, air charter services, boating, rafting, kayaking, bushwalking, trekking, and climbing events. As a result, all reservations made with us are subject to the liability restrictions imposed by the underlying suppliers involved with your travel arrangements. Hence, we have no liability for anything in terms of your holiday bookings, for which we are not directly responsible. If consumers want to book accommodation-only packages and plan their own transportation, we are not responsible for any matter that could arise consequently.
Terrorism, the threat of war, riot, civil unrest, industrial dispute, terrorist attack, natural or nuclear disasters, fire, or adverse weather conditions, and any other events beyond our control could make it difficult to complete the contract. We would not be responsible for liability if we are required to postpone, pause, curtail, or alter your vacation in some manner, or if our ability to fulfil the contract is harmed or stopped. We take no blame for any loss, harm to luggage, goods, disability, sickness, or death, or for any losses or lawsuits, whether direct or indirect, resulting from collisions, loss or damage to person or property, delays, transportation disasters, strikes, war, force majeure, acts of God, or any other loss arising from or pursuant to your travel arrangements.
We take responsibility for ensuring that the vacations you book with us are delivered as defined and that the services we are contractually obligated to provide are of fair quality. Certain facilities can be closed or unavailable on occasion, especially during the off-season, due to repairs, environmental conditions, power outages, a lack of demand, or other factors. We cannot be found liable if advertised services are inaccessible under those circumstances. This might be possible as we have to work with other operators and suppliers collaboratively in certain instances.
There will be times where alternate accommodations or facilities are required; in these cases, we will ensure that they are of comparable or higher quality.
Indemnification
You consent to protect, indemnify, and keep us and any of our officers, directors, staff, and agents harmless against and against any allegation, cause of action, fault, cost, loss, or demand arising out of or in accordance with these terms and conditions. That includes reasonable legal and accounting costs without limitations. And you are subject to it if you breach the terms and conditions or breach any applicable law.
Links to Third-Party Websites
Our website includes access to third-party websites that are owned and run by others. You would have to exit our website if you use these links. They are not an endorsement by us and we do not have any control or responsibility for them. We accept no liability for any damage or loss that can occur as a consequence of accessing third-party websites.
Complaints
In case of a complaint, you can contact us through email and let us know your concern. But it has to be done within a time period of 10 days of return from the tour.
Severability
If any part of these terms and conditions is found to be invalid or unenforceable for any cause, the provision will be applied to the fullest degree possible, and the remaining clauses of these will continue in full force and effect, and you will at least have to consider a similar effect, provided the contents and intent of these terms and conditions.
Modifications
We have the sole right to modify the terms and conditions without any prior notice. All such changes are to be effective then and there. But there will be posts notifying the amendments and asking whether you would comply with them or not. By any chance, if you are not willing to proceed, the only option you have is to stop using the website, application, and services.
Contact Us!
These terms and conditions are subject to the laws of Sri Lanka, and we have set these terms in conditions for the betterment of all our stakeholders. Hence, your commitment to reading, understanding, and acting upon these terms and conditions when using our site is highly appreciated. Further, if you have any doubts regarding this statement or about any of the services we offer, feel free to contact us. We are available from 8 a.m to 10 p.m., all 7 days.
